Shopping Guide, Orders & Support - HealinGifts

A simple guide to shopping HealinGifts

We want you to find products, understand availability, and get help without searching through long policy pages.

Find what you need

Use the search icon at the top of the website to look for a common name, botanical name, product type, or collection. You can also browse by category, including bulk herbs, tea blends, spices, body-care items, crystals, incense, candles, jewelry, and metaphysical supplies.

If you cannot find an item, contact us. We may be able to help you locate an active listing or explain whether a special order is available.

Product availability

Inventory changes often. An item marked in stock is prepared according to the processing time shown on the product page or shipping policy.

An item marked preorder, backorder, or special order may require approximately 2-4 weeks before shipment. This estimate applies only when it appears clearly before checkout. If we cannot meet the promised time, we will contact you with a revised estimate and the option to continue waiting or cancel for a prompt refund.

Payments and checkout

Payment methods currently available to you appear during checkout. Card payments are processed through the store's configured payment provider. Never send a complete card number by email, text, or social media.

Minimum online merchandise subtotal: $10 Minimum 

Shipping and pickup

     Shipping charges and available services appear during checkout.

     Handling fees and exclusions must be disclosed before the order is placed.

     Local pickup is available for eligible orders in Northeast Albuquerque.

     International availability is limited and should be confirmed on the International Orders page.

Read the complete Shipping & Returns Policy before ordering.

Discounts

Enter an active discount code during checkout. Eligibility, exclusions, dates, and combination settings vary by offer. Shipping and taxes are not reduced unless the promotion specifically says they are included.

Educational content

Our blog and videos share general botanical, historical, preparation, and spiritual-wellness information. Educational content does not replace product labels or advice from a qualified healthcare professional.

Contact us

     Phone or text: (505) 317-7191

     Email: support@healingifts.com

     Store: 11601 Menaul Blvd NE, Albuquerque, NM 87112

When asking about an order, include your name and order number. When asking about a product, include the product title or a link.

Share honest feedback

We welcome honest reviews on Google, Yelp, Facebook, and our website. Please describe your real experience. A positive rating is never required.